Effective Date: April 25, 2025
Website: https://www.ebookpublishingprofs.com
Your privacy and trust are at the core of our services. This Privacy Policy outlines how we collect, store, use, and protect your information, including how we manage communications through SMS/MMS messaging services via Zoom Phone in compliance with 10DLC (10-digit long code) regulations in the United States.
By using our services or visiting our website, you agree to the practices described in this policy.
Information We Collect
a. Personal Information
- Full name
- Email address
- Mobile phone number
- Company and billing details
- Project and service-related preferences
- Any communication submitted through our forms or support channels
b. Automatically Collected Information
- IP address
- Browser type and version
- Device information
- Time spent on our pages and navigation behavior
- Referral sources and interaction metrics
How We Use Your Information
- Project coordination and service delivery
- Sending legitimate updates via SMS, MMS, or email (only with consent)
- Verifying identities and processing client requests
- Providing technical and customer support
- Improving website experience, functionality, and performance
- Ensuring compliance with applicable laws, including 10DLC and TCPA
Messaging Consent and Compliance (Zoom SMS/MMS 10DLC)
Ebook Publishing Profs strictly adheres to Zoom SMS/MMS 10DLC standards and U.S. telecommunications regulations.
a. Consent Requirements
- We do not send SMS/MMS messages without proper consent.
- You must give explicit consent to receive messages of the type we intend to send.
- Consent must be knowingly and voluntarily given by the recipient.
- If no messages are sent within a reasonable time after obtaining consent, we will reconfirm your consent.
- Consent applies only to Ebook Publishing Profs and for the specific campaign or service agreed to.
- Messages are only sent to numbers provided by the recipient.
b. Use of Messaging
- Project status updates
- Delivery notifications
- Essential client communications
We do not send:
- Spam or irrelevant marketing content
- Financial promotions
- Messages regarding banks or illegal products
- Unsolicited or misleading offers
c. Message Identification
- Each SMS/MMS clearly identifies Ebook Publishing Profs as the sender.
- We never use misleading, unregistered, or unpublished phone numbers.
- All phone numbers used are properly registered under the 10DLC campaign framework.
Prohibited and Disallowed Content
- Illegal, abusive, or harmful content
- Hate speech, harassment, or discriminatory messaging
- Fraudulent schemes or misleading offers
- Malware, phishing, or viruses
- Messaging designed to evade carrier filters
- Financial services, loan offers, or credit repair
- Cannabis, CBD, tobacco, or pharmaceutical promotions
Third-Party Sharing
We do not share, sell, or rent any form of personal data to third parties for advertising or commercial purposes.
We may share limited information with authorized service providers solely for essential operations under strict confidentiality obligations.
Cookies and Tracking Technologies
- Personalize user experience
- Monitor website performance and analytics
- Manage session data
- Analyze user behavior for site optimization
Security and Data Protection
- SSL encryption across our site
- Secure storage systems with access control
- Firewalls and server-level threat monitoring
- Regular security audits and compliance checks
Data Retention
- Fulfill contractual obligations
- Comply with legal requirements
- Provide support and resolve disputes
- Maintain business records
Children's Privacy
Ebook Publishing Profs services are intended for users 18 years and older.
Your Rights and Choices
- Access, correct, or delete your personal information
- Withdraw consent to communications
- Request data portability
- Restrict or object to specific data uses
Contact: info@ebookpublishingprofs.com
External Links and Third-Party Services
We are not responsible for third-party websites, services, or privacy practices.
Policy Updates
Changes to this Privacy Policy will be posted on this page with an updated Effective Date.
Opt-Out Rights
Every SMS/MMS message includes opt-out instructions such as Reply STOP to unsubscribe.
Consent Documentation
We securely maintain records of user consent for compliance and verification purposes.
No Third-Party Lists
We do not use, buy, or rent third-party contact lists.
10DLC Registration
All SMS/MMS campaigns are registered and compliant with the 10DLC framework.
Message Frequency
Clients receive only necessary communications related to services and project updates.
Contact Us
Email: info@ebookpublishingprofs.com
Website: https://www.ebookpublishingprofs.com
Phone: (972) 472-4686
Address: 750 W John Carpenter Fwy #999, Irving, TX 75039